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2008 BPM Handbook DIGITAL ED v2

2008 BPM Handbook DIGITAL ED v2

2008 BPM and Workflow Handbook *EXPANDED* DIGITAL EDITION v2 now available.


NEW! This Digital Edition Version 2 offers 412 pages expanded with EIGHT more chapters from the 320-page Print Edition and the first version Digital Edition. Nearly 100 more pages of valuable information.

Download the complete NEW Version 2 now! Click ADD TO CART.
Retail $95.00
Note: No discount available on the new Digital Edition v2.
Original version discounted Digital Edition is here DIGITAL EDITION v1. Pay only $66.50 with the Early Bird 30% discount.

* Note: The PRINT EDITION is unchanged and will not be expanded or updated. However, if you purchased the Print or original Digital Edition within the last 30 days, you are eligible to upgrade for only $29.95 to the Digital Edition V2. Email books@FutStrat.com for the authorization code.

New chapters highlighted below

TABLE OF CONTENTS DIGITAL EDITION v2

Foreword         7

Jon Pyke, Chair WfMC, United Kingdom

Introduction: Workflow and BPM in 2008: A New Business Value Imperative        9

Nathaniel Palmer, Executive Director, Workflow Management Coalition, USA

SECTION 1-THE BUSINESS VALUE OF WORKFLOW AND BPM

BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck   17

Linus Chow and Peter Bostrom, BEA Systems, United States

Building a Scalable and Sustainable BPM Center of Excellence    39

Clay Richardson, Project Performance Corp, USA & David Atwood, Govt. of Bermuda, Bermuda

Making Intelligence Actionable: Business Process Management and Business Intelligence       49

Patrick Morrissey, Savvion, USA

Applying Decision Management to Make Processes Smarter, Simpler and More Agile     53

James Taylor & Neil Raden, Smart (Enough) Systems LLC, USA

Business Process Architecture and Business Transformation      61

Chris Lawrence, Old Mutual, South Africa

Keeping it Simple in the Complex World of BPM       75

Amit Rajaram, HSBC Group, India

SOA: Simple Step-by-Step        87

Federico Silva & Alfredo Cisterna, PECTRA Technology, Inc., USA

Implementing Your First BPM Project: Tips and Pitfalls Case Study         91

Karl Djemal, Citi, USA

Engagement Transforms Processes, Inside and Outside the Enterprise   99

Raja Hammoud, Adobe Systems, Incorporated, USA

BPM and Corporate Measurement Systems: Putting “Intelligence” Back Into BI 105

Dennis Korevitski, Brianna Knox; Covestic, Inc., USA

Emerging convergence of BPM, ECM and Portals in Financial Services     117

Vinaykumar.S.Mummigatti, Satyam Computers Services, USA

Transformation of Government: Through a Gateway that leads to Information Society      131

Omer KILIC, TurkSAT, Turkey

PQMM: A New Model to Measure Business Process Quality 139

Dr. A.Selcuk Guceglioglu, Onur Demirors; METU, Turkey

A Holistic Adoption Framework for Long Term Success of BPM   155

Jyoti M. Bhat, Jude Fernandez; Infosys Technologies Limited, India

SPOTLIGHT ON HUMAN-CENTRIC BPM and WORKFLOW

System Automation vs. Human Facilitation            167

Keith Swenson, Fujitsu Computer Systems, USA

MyBPM: Social Networking for Business Process Management      187

Dr. Setrag Khoshafian, Pegasystems Inc., USA

Services: Integrating User Interfaces into a Service-Oriented Architecture    197

Jeffrey Ricker, Jeffrey Ricker LLC, USA

Impact of Organizational Changes on Running Processes: a Challenge for Achieving Business Agility          205

Salvatore Latronico, Gianpiero Bongallino & Francesco Battista, Openwork, Italy

Human-Driven BPM: the Missing Piece is People        213

Roberto Silva, SAP Latin America, Mexico

The Rise of Project Workforce        225

Rudolf Melik, Tenrox, Canada

XPDL Cross-Product Exception Handling for Workflow Management Systems    237

Giuseppe Pozzi, Politecnico di Milano; Carlo Combi, University of Verona; Florian Daniel, University of Trento, Italy

The Road to XPDL 2.0: Case Study     247

Justin Brunt, TIBCO Software, United Kingdom

SECTION 2—STANDARDS AND TECHNOLOGY

Integration of Workforce Management with a Business Process Management Suite     257

Robert Shapiro, Global360, USA

Department of Defense Suspense Tracking  269

Charles Joesten, ICOR Partners, LLC, USA

Process Mining           283

John Hoogland, Pallas Athena, The Netherlands

Analysis of Most Common Process Modeling Mistakes in BPMN Process Models   293

Tomislav Rozman, LANCom, Gregor Polancic & Romana Vajde Horvat, University of Maribor, Slovenia

Temporal Perspective: Expressing Temporal Constraints & Dependencies in Process Models    307

Denis Gagne, Trisotech; Andre Trudel, Acadia University; Canada

How to Implement the Automation of Omnipresent 'Distributed Treatments' in BPMS    321

Dr. Juan J. Trilles, AuraPortal, Spain

The Representation of Dynamic, Context-Informed Workflow     333

 H. Dominic Covvey, Donald D.Cowan, Paulo Alencar, Shirley L. Fenton, David Henriques, Joel So, William J. Malyk; University of Waterloo, Canada

Reconciling and enacting cross-organisational business processes for B2B e-commerce        347

Paul W.H. Chung, Xi Chen; Loughborough University, United Kingdom

BPM Standards and Guidelines          361

Sachin Mandhare, Satyam Computers Services Limited, India

Service oriented workflow system for digital media broadcasting       367

JuHee Bae, DaeRyung Lee, IBM, Korea; Paolo Dettori, Julio Nogima, Frank Schaffa, IBM, USA

SECTION 3—DIRECTORIES AND APPENDICES

WfMC Structure and Membership Information      379

Membership Directory    383

Officers & Fellows          393

Authors' appendix          397

Index    409

Try these related products:
2007 BPM & Workflow Handbook (DOWNLOADABLE)
2008 BPM Handbook PRINT EDITION
2008 BPM Handbook DIGITAL ED.

Price:  $95.00

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8 MB zipped PDF file:  Version 2


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