Their award-winning system application, what the system is used for, who are the users and what the job entails

What were their key motivations

Their system configuration (number, and type of software, servers, scanners, printers, storage devices, etc., including the identities of the vendors and integrators involved)

The number of users currently on the system and number of users planned.

How the company has been impacted by their new system; cost savings, ROI and increased productivity improvements, competitive advantage gained, and how they managed to move the goal posts for their industry.

Their implementation process and methodology, the project team, and the change management and business process reengineering issues they addressed.

How these companies managed both their overall technological and business innovations.